Chatbots have become ubiquitous in the digital transformation process of all major organizations, helping revolutionize the concepts of customer engagement and customer retention. 

Chatbots replicate human-like communication with clients offering interaction possibilities ranging from weather prediction to financial advice. Chatbots for business range from simple menu-driven chatbots for simple FAQ’s to complex contextual chatbots advising customers on academic and financial matters.

Here’s a list of Major Chatbot Development Company in 2019.

Chatbots have entered our daily lives as personal assistants in chat applications like FB Messenger, Slack, and Telegram. For instance, a chatbot on FB Messenger can help you call a cab without needing to use apps like Uber or Ola.

The infographics below showcase the major uses of Chatbots in business applications.

Have a look at why Chatbots are the Future of Marketing

Chatbots allow businesses to have an increased digital footprint especially on social media networks, allowing them to engage with and retain a broad customer base.

Some industry predictions for chatbots include:

• Gartner predicts that 85% of all customer interactions will happen through Chatbots by 2020, and industries will spend 50% more on Chatbots than mobile apps.
• Juniper Research predicts that Chatbots will offer cost savings upto $8 billion by 2022, and save 22 billion man-hours by 2023

Chatbots for business herald a new and exciting direction for the enterprises seeking to make their name in the digital domain, and it is imperative that you partner with a reputed organization to launch your chatbot project.

Connect with Chapter247 for making Chatbots to enhance your business.