Traditional methods of imparting education are taking a back-seat thanks to the emergence of technologies that have replaced traditional tools of learning. With IT consulting companies taking over and becoming technology partners for prominent education enterprises, Artificial intelligence is being embedded big time into even the smallest of ventures.
So, why are we so hell-bent on convincing you to consider digital learning as a part of your strategy?
The intermingling of learning with novel technologies should not be an option but a choice every company has to take. Lately digital learning has gained immense traction and many organizations have adopted this way of imparting education. Digital learning comes with a bundle of benefits including flexibility, accessibility and affordability. Infact several organizations have now integrated digital training into their employee development program because it is cost-effective, is engaging and also helps in employee retention.
From a business perspective, the Digital learning market has indeed taken rapid strides. As per the reports from Stratistics MRC, the global digital learning market reached $165.21 billion in 2015. The prediction of this figure is bound to expedite by reaching $275.10 billion in 2022.
Let us analyze some hardcore stats to answer your question of why digital learning.
- The US and Europe account for over 70% of the global eLearning industry. The fastest growing market, however, is Asia Pacific, with eLearning revenues expected to grow at an annual rate of 20%.
- The retention rates were increased between 25% to 60% thanks to E-learning.
- Digital learning has propelled a growth in income for 43% of organizations based in the US.
- 99% of portable clients trust that eLearning has upgraded their experience.
- As of August 2016, 43% of US college students found digital study technologies extremely helpful for doing homework.
The shift from traditional to dynamic forms of learning cannot be imagined without including the role of Chatbots in it. Though Artificial intelligence application for digital learning is yet to become a cult, its hold is increasing and is here to stay. Teachers and tutors now have a digital tool box ranging from engaging devices with which they can teach to online courses and digital textbooks.
What is a Chatbot?
In simple terms Chatbots are AI-enabled tools that use NLP to simulate a conversation or chat with the user through messaging applications, websites, mobile apps or through the telephone. A chatbot is regarded as one of the most advanced tools for interaction between humans and machines. But from a technological perspective, chatbot is a natural evolution of a Question answering system that leverages the power of AI solutions and consulting applied for end use applications. Learn about chatbots with our illuminative guide on them and what you need to understand before building your own.
Why AI based Chatbots?
The point is why not?
With AI based chatbots the bot becomes adept and smart enough to answer complicated queries . The result is that the conversation becomes captivating, interaction is engaging, colloquial and animated. Chatbots with AI also learn from every conversation it has had with its customers. It goes through the older conversations and helps improve the productivity of the bot response. In addition, it also helps in improving your understanding of customer preference and choice set.
A chatbot without AI is merely an online FAQ. The difference lies in sentiment and intent analysis and the ability to make intelligent observations. The diagram below will depict the differences between chatbot with and without AI.
Essentials of AI-Enabled Chatbots in Digital Learning
According to a study by Fosway Group on ‘Digital Learning Realities Research and Learning Technologies’, the prime areas of learning platform features that are in demand are learning engagement being mobile and also those which can be used for analytics.
Keeping this in mind let us see its essentials:
Conversation-focused
Digital learning designs and structures will swivel from programmed responses to fixed commands to chatbots that interact in a manner as good as humans do it. With the help of NLP, AI will ask its learns what sort of help they need and then discern from those interactions so that the AI based chatbots can help learners proactively.
“AI-driven e-learning is set to radically change the face (and voice!) of online learning.”
Creating these chatbots on PHP frameworks is very cheap because it is open-sourced and has abundant libraries to work with API. JavaScript frameworks like ReactJs also provide high-level features which your bots will need. It is also an easier way to code algorithms and in order to create a smart chatbot which draws from the conversation, JavaScript is a great choice.
AI- focussed
Chatbots with AI have the ability to deliver experience based on past experience. With deep machine learning (DML), chatbots audits what the learner requires with the help of context and content interferences. For instance, if a student has been constantly underperforming, AI based chatbots will deliver refresher chatbots to build those skills.
Ubiquitous learning
Chatbot development companies will ensure that developers create platforms that can function:
- Across all devices including laptops, tablets, phones and wearable devices.
- At any location because learning should not be geographically restricted
- In multiple nodes like hand-scripting, speech and keyboard
- On the basis of demand rather than a rigid schedule
- With its omnipresence chatbots becomes a very convenient facet to digital learning which is lacking nowadays.
Proactive learning
When it comes to content consumption, chatbots enable learners to do it efficiently. Over a time, chatbots can learn how learners like to learn. By proactively simplifying, sequencing and
recommending content based on an individual learner’s capacity and preferences, chatbots can make e-learning more “freestyle.”
Chatbots as Digital learning Tools
By now all your doubts might have been quashed seeing the growth AI promises it will bring. For learners and trainers, AI enabled chatbots present a world of opportunities.
To explain with an instance, LMS Software today spearheaded the concept of learn-as-you-like. This implies that learning is the key, so it can happen anywhere and everywhere. The chatbots then have to ensure that the learners can access content from anywhere and also get instant reply to their queries through messenger interfaces.
Learn how SimpleStudy integrated all its functionalities under one platform to provide a whole new meaning to digital learning.
When it comes to Learning and development, chatbots can enable a thorough learning experience quite similar to a one-on-one teaching methodology making interactive learning in a dialogue format with an end-device. Chatbots act as a Virtual teaching Assistant(VTA) along with providing point-of-need training support by delivering content like links, images and videos.
Chatbots commonly
- Target a definitive use-case
- Provide a service
- Use natural language to perform a task
- Focus on answering specific types of questions
- Contextual chatbots provide intelligent answers because they know what customers want.
- Are more intuitive than applications that you have never used before and they cruise between screens/tabs/menus/etc.
Once a conversation comes to a point where the chatbot does not know what to do it will either attempt to ricochet the conversation or switch the conversation over to a real person with the human-take over feature.
How can AI-powered Chatbots provide a personalized Digital Learning experience
AI aids in optimizing the speed of learning giving an instructional approach towards education programs as per what the learner requires. AI enabled chatbots are consistently resolving complex learning tasks thereby increasing the speed of learning. This means that learners with diverse capabilities can study at their own pace without being challenged.
Through AI students can also get personalized online tutoring like Chemistry Guru outside the classroom. When the students get an assignment they can reinforce their skills because AI provides additional tools to complete your learning successfully.
Duolingo’s chatbot is a riveting example of how digital assistants can help to generate interactive learning experiences. Learners can have interactions with different bots, each with offbeat personality traits and likes.
AI based Chatbots in organizational training and development – The future ahead
The full impact of chatbots is yet to be discovered. Whether it is recruitment, selection or even training employees, chatbots can be used to improve workflow and making learning efficient for everyone involved.
In 2020, chatbots will have a major role in the HR departments of the organization. Chatbots with AI can be utilized as an interface between staff and the databases of the organization. Employees also can use chatbots to work through onboarding content and to train the employees to do specific roles. For talent retention too, organization might just benefit from chatbots and AI.
Organizations also are bound to save costs thanks to the reduction of human involvement. Organizations also can use AI enabled chatbots to train staff because bots can act as tutors, motivators and even buddies for task completion reminders.
In the digital learning environment, chatbots can be seen as VTA or conversational agents. It is bound to become a major trend in all digital learning environments.
The Future is bright
We can expand the boundaries of AI and chatbots to teaching also. We all know that chatbots can make learning interesting and engaging but it can also help to reduce the overall workload of the teaching staff. We can predict immense growth prospects for the education sector with superior interactions and a better classroom environment.
IT consulting companies like Chapter247 have undertaken digital learning projects for clients spread globally making it a glocal platform for learning.
With our high-caliber chatbot solutions and consulting, reform your learning tools and remodel the thought process in a big way!
